We’ve listed a few things you can do to keep your account safe:
Unbreakable Password! Create a Password of at least six characters which use letters, numbers and special characters, like # or %. It should not be the same as other account passwords you use
NEVER share your Password, not with anyone. If you forget your Password, please use the password reset function
Keep your registered smartphone and Email account secure. Anyone who has access could change your Password for all your accounts, not just Walee.
Logout of your Walee account if you share your phone or computer. Best to avoid using public computers to access Walee
Do not publicly post your personal confidential details such as your Bank Account Number** and balance, CNIC card/passport number, mailing address and mobile/home numbers.
You need to request our Walee Services Team to Request to deactivate your account
Please visit our Report Issue page to report your issue and we’ll get to it. Thank you for taking the time to reach out to us!
Immediately Report Impersonation account with all the relevant information including screenshots and links so we can investigate.