Keep Safe on Walee

Safety tips to follow

We’ve listed a few things you can do to keep your account safe:

  • Unbreakable Password! Create a Password of at least six characters which use letters, numbers and special characters, like # or %. It should not be the same as other account passwords you use

  • NEVER share your Password, not with anyone. If you forget your Password, please use the password reset function

  • Keep your registered smartphone and Email account secure. Anyone who has access could change your Password for all your accounts, not just Walee.

  • Logout of your Walee account if you share your phone or computer. Best to avoid using public computers to access Walee

  • Do not publicly post your personal confidential details such as your Bank Account Number** and balance, CNIC card/passport number, mailing address and mobile/home numbers.

How to temporarily or permanently deactivate my account?

You need to request our Walee Services Team to Request to deactivate your account

How do I report a safety issue?

Please visit our Report Issue page to report your issue and we’ll get to it. Thank you for taking the time to reach out to us!

How do I report an account which is using my identity?

Immediately Report Impersonation account with all the relevant information including screenshots and links so we can investigate.